Frequently Asked Questions

Find answers to common questions about Shotvara, subscriptions, marketplace, jobs, and more.

General

What is Shotvara?

Who can use Shotvara?

Is there a free trial?

What payment methods do you accept?

Subscriptions

What are the subscription tiers?

Can I change my plan anytime?

How do subscriptions renew?

What happens if I cancel?

Contracts & Legal

Are the contract templates legally binding?

Can I customize the contract templates?

What contract types are available?

Marketplace

How are sellers verified?

Is there a fee for marketplace transactions?

Can I rate sellers?

Is my payment information safe?

Jobs & Hiring

Who can post jobs?

How do applications work?

Can I message potential clients?

Community & Forum

Is the forum moderated?

Can I share my work in the forum?

What are leaderboards?

Tools & Calculators

How does the pricing calculator work?

Can I export my calculations?

Can I send invoices from the platform?

Account & Support

How do I reset my password?

Can I delete my account?

How do I contact support?

What if I encounter a bug?

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